Engineer’s Perspective - The New Normal

May 28, 2020

In my thirty-six years of engineering management, having experienced and navigated through substantial crises along the way, I have learned some things about human nature that ring true with common insight such as "there are none so blind as those who will not see”. I think that no one should be judged harshly for being focused on day-to-day business operations. But can we see things today that our experience has shown will lead to other things tomorrow? 


Practices and tools that you put in place now to safeguard your employees, customers and clients during the COVID-19 situation, will likely and should be part of your strategy to better succeed in the new normal after this pandemic subsides.


As a business leader, when the need for something becomes imperative, you are forced to find ways of getting or achieving it. You likely have considered advice from others and have done your own due diligence. You have considered the impact and risk of mitigation actions to your employees, customers, clients and to your business. You have made decisions that have serious consequences.


When you battle the storm of daily and hourly events, you really have no time for reflection. But when a moment of calm mercifully finds you … I suggest that you take a moment to mark your calendar two weeks hence, with  … “Opportunity - Learn - Build”. When that calendar time arrives, your experience is fresh in mind. I suggest that you push down any lingering fear and anxiety of “wasted time”. Take time to reflect. Who, through their actions, helped and who did not? Try to understand why. What worked and what fell flat? Try to understand why. More difficult is, what events appear to have shaped new attitudes and new actions of people around you? Try to understand why. Then jot down ideas of actions you can take to build into your plans. Reset calendar. Opportunity is sometimes disguised as a crisis.